Holiday Inn Gent Expo By Ihg, Saint Denijs-Westrem

I had a perfect sleep in the clean and comfortable rooms at the hotel. The air conditioning made sleeping easy, especially with the warm weather. The service was very friendly and responsive, although there were some instances of unprofessional behavior. The location was great for accessing the tram to the city center and major roads, although a bit challenging to reach by taxi. The dining experience was good but slightly expensive with room for improvement in reducing single-use plastics. Overall, a comfortable stay with a few minor drawbacks.

I had a pleasant stay overall. The rooms were spacious and quiet, providing a good night's sleep, although the connecting door allowed sound from the neighboring room. The service was friendly but somewhat rushed. The location was convenient for visiting Gent but surrounded by a construction area. The dining experience was enjoyable but pricey. The hotel facilities were sufficient.

The hotel is situated on the second floor and had a joining door to the next room, leading to some noise disturbances. The change to a quieter room on the following night was an improvement, although the window didn't close properly. The location is convenient for tram access and secure parking but a bit far from the city center. Dining was average, with limited gluten-free options. Staff was accommodating, even assisting with a delayed ferry schedule. The breakfast buffet didn't justify its price, but the overall service was courteous and welcoming.